Shipping Policy

We are committed to delivering your orders as quickly and efficiently as possible. Please read our shipping policy carefully before placing your order.

Shipping Charges & Delivery Time:

• All delivery costs are calculated based on the total weight of your order, including the weight of both products and packaging.

• No handling charges and no taxes will be applied to your order.

• We aim to deliver your order within 10–20 business days.

• Tailor-made, customized, or backordered items may take approximately 3–4 weeks to be delivered.

• Delivery times may vary depending on your location and local courier availability.

• Unfortunately, we do not deliver to P.O. Box addresses.

Delivery Partners:

• Our system is fully integrated with DHL and FedEx.

• Once your parcel is dispatched, you will receive an email with your tracking number, allowing you to monitor your order from our warehouse to your doorstep.

Returns & Exchanges:

• Returns must be sent back to us at your own cost and risk.

• Only defective or damaged items will be accepted for exchange. We do not offer refunds on non-defective products.

• To request an exchange, please contact our customer support within 7 days of receiving your order.

Additional Notes:

• The delivery service you are offered may depend on your order contents and shipping destination.

• All orders are subject to our standard Terms & Conditions.